Why is freeview losing channels

As a first step, check to see if your desired channels are appearing further down the list in the TV Guide usually the s. If you can't find the channels in the range, enter your postcode into our Freeview Channel Checker to find a list of channels available at your address. Once you have these details, please follow the below steps:.

These instructions should work for most Freeview TVs or boxes, but they differ, and you may have to speak to your manufacturer or the retailer you bought your device from for help. For more help, you can also watch our retuning videos or read our other retuning FAQs. You might find that your channel favourites and scheduled recordings are also deleted after retuning, so you'll need to check and reset them.

But any recordings you've made should still be there. If you have any problems, check the instruction manual, or get in touch with the manufacturer. If you have followed the retune process and it still hasn't resolved the problem, try unplugging your set-top box or TV and then retuning it. Sometimes 4G mobile broadband services can interfere with TV signals in some areas. A company called DMSL has been established by mobile phone operators to help resolve these reception issues for Freeview users.

You can use its tool to check if there's 4G interference in your area — if there is it can usually be resolved by fitting a 4G filter between your aerial cable and your TV. You can get a free one from DMSL — see its 4G filters guide for more information, or call its support team on Aerial lead: Make sure it's undamaged and connected to the aerial point in your living room. As a rule, we recommend removing any unnecessary aerial amplifiers or splitters, which can lead to equipment being overloaded or receiving too little signal.

Check that it's pointing in the same direction as others nearby. If you live somewhere which shares an aerial, talk to your neighbours to see if they use Freeview and what the reception is like.

Ask your landlord, management company, housing association or council. If you need more advice, we recommend you get in touch with a qualified aerial installer. They will understand the circumstances and local geography in your area and suggest the best option for you.

Visit the following websites to find one local to you:. Latest Bilsdale transmitter update for viewers in North East England. But, Freeview channels can change so frequently that customers can see some channels vanish from one day to the next.

Coverage on Freeview also varies depending on where you are in the UK. Five best wireless headphones for running — Beats, Anker, Jaybird and more! This will be much simpler than completing a manual retune yourself. Your Smart TV should automatically install the channels available and it may also turn off and restart. Is this highly rated LG gaming PC monitor now back on the market after being discontinued?

To see a full list of the channels available on Freeview click here. There are other alternatives to Freeview such as FreeSat. Skip to main content. Call us on Your basket. You were so close to getting our broadband, so why not finish things off?

Here's a look at what was already in your basket:. Continue order. Monthly payment. Monthly payment total. One-off payment. One-off payment total. Included with your package. Summary Monthly payment. One-off payments. Today's payment. Just so you know Missing Freeview channels channels between numbers Troubleshoot and solve missing Freeview channel problems.

Help TV. Before you continue - Make sure the channel isn't hidden Use the YouView remote to enter the number of the channel that's missing from the YouView guide if you're not sure what the number is, check our channel pack list.